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Detailed Guide | NBI Clearance Payment Process


This NBI Clearance Payment guide will show you in detail on how the payment methods for NBI Clearance payment options work. This guide will be divided into two parts:

1. NBI Clearance Payment Via NBI Cashier

2. NBI Clearance Payment Via Off-site Payment Options

NBI Clearance Payment Via NBI Cashier

 

            NBI Clearance payment could actually be done at the branch where you chose to process your NBI Clearance. This payment option may not be extensively listed on the NBI website, but if you have carefully read and comprehend all the steps, reminders and instructions, you will know for sure, that this NBI Clearance payment option is an easy and the cheapest way to make your payment.

        We understand that NBI encourages the public to pay their fees via their partner payment centers to reduce the volume of applicants in their branches, but we don’t want our fellowmen to miss-out that this payment option is Free of any charge.

          But some NBI Clearance applicants seem to encounter problems on how they can proceed with the NBI Clearance Payment Via NBI Cashier while they are processing their  application form on the NBI website.

  • Why is there no link or button in the payment option if I want to pay in the NBI branch?
  • How can I proceed if I cannot find the link or button for the NBI branch payment process?
  • How much does it cost if I process my payment to the provided off-site payment methods?

To answer these questions, we have logged in to the NBI website to determine what have caused these confusions? Then we got to the page of the appointment setter.

NBI Appointment Setter

 

As we can see, the NBI Clearance Payment Via NBI Cashier option is not available. But, if you Go Back, and have carefully read the “Important Reminder” before you arrive to this window, you were shown with this:

Important Reminder

“If you wish to pay over-the-counter at NBI, please bring your unpaid REFERENCE NUMBER for auto-encoding. “

Therefore:

“You just need to have a Reference Number”

 

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134 thoughts on “Detailed Guide | NBI Clearance Payment Process

    1. hi po admin .. nakapagbayad na po yung asawa ko ng nbi sa bayad center nung july 12,2016 pero hanggang ngayon hindi pa po sya nkakabalik para kunin yung nbi nya .. valid pa po ba yung resibo nya ? tnx po

  1. hello po paano po kung nag resgistered online na ako tapos nag bayad na ako through bayad center kasu nong pumunta ako kanina para sa boiometric nalang sana ang sabi nila offline daw yong internet nila ang sabi bila pumila nalang daw ako at magbayad ulit so ang ginawa nag fill up ulit ako at nag bayad so paano yong binayad namin pwede pa bang ma irefund yon? kaya nga nag online kami para mabilis yong kinalabasab eh tumagal pa.

  2. If you set an appointment to a certain Office and you missed it.. Can you just go to any NBI office and have your Application completed? Payment has been made via online

  3. Hi. i just want to ask if pwede po ba na ipakita yung SS form? instead of ID? kasi luma na po yung school ID ko. sa kadahilanang pinapasauli samin yung ID namin dati nung Highschool ako.

  4. Hi admin. I just wanna know if hanggang kailan ang offline ng system niyo? I pay na kasi through BDO and maglolog in na sana ako pero ayaw maopen ang site niya for this whole afternoon until this evening. At my appointment will be tomorrow, june 16 and its a.m. Can you resolve my problem. Thank you

      1. I try that website but only white view i can seen and when i try again to visit those website ganun parin. Im spending more time na talaga. Kung saan malapit na akong matapos don pa ngkaroon ng problema. Sayang binayad ko nito if ganun na walang lumalabas at the nbi website daw is offline.

        1. Hi, you should get your clearance at the branch you specified in your online applicatio. Your application is directed/forwarded to that branch you selected. Therefore, if you go to a different branch, your forms are not available to them.

      2. Pwede po ba na ipakita yung SS form? instead of ID? kasi luma na po yung school ID ko. sa kadahilanang pinapasauli samin yung ID namin dati nung Highschool ako.

  5. Hello! I’m having trouble proceeding, I mean I’ve already typed the branch code, amount, date, time.. just the confirmation left. But there seem to be a problem ‘coz I can’t seem to c1ick it. It’s not c1ickable at all.
    *BPI Bill payment.

    1. Hi, try to refresh, then double check the details. The button will only become c1ickable when the details you typed are correct and matches with the banks database. Revisit the images above as a guide. Hope It helped. Good luck!

  6. Hi po! Trying to pay via online banking but I can’t seem to proceed with the payment. When I clicked the online banking it’s just blank. I mean there’s no bank to choose from. Arggghh. Really having a hard time using the online site.

  7. Hi, Just want to ask, what Ref no. should I use on payment, because on the payment instructions, my ref no. is “NBLT6H5791”. But on the transactions page, my ref no. is “LT6H5791”, they just removed the “NB” initials. Please help thanks! 🙂

  8. I made payment for my nbi clearance last nov 2015 is my schedule but still im in abroad right now..what will i do i can still have application for my clearance or i will pay again???

  9. Hello. I lost my lbc nbi receipt. March 16 2016(today) is my schedule supposedly but i dont know what to do. What should i do? I lost the lbc receipt but i hav copied of my reference #.

  10. Hi, pano po kung 3months ko na di napuntahan NBI, magagamit ko parin ba ung receipt ng payment ko sa bayad center, 3 months na po e. answer po pls. o magbabayad po ba ko ulit?

  11. I think the payment system wherein you go to the bank to pay, then go online again to confirm your payment is a stupid idea. Isn’t Dragonpay supposed to know that you’ve already paid them? Why the need for you to tell them that you have already paid?

  12. hi admin,i just wanna ask if magagamit ko pa rin ba yung payment ko na binayaran thru Bayad Center but I failed to attend on the day of the said appointment ko on NBI Clearance in Robinson’s Galleria because of some errands? I hope I can get a info about that kasi sayang naman ang binayaran ko.. thanks in advance and more power to your site. ^_^

  13. hi admin,
    goodmorning, pakisagot po sana ung tanong ko.. salamat..
    pano po kung naka schedule ako ng am pwede po bang pm nalang ako pumunta? tapos isinulat ko lang yung reference number hindi ko na ipapaprint ok lang ba na yun nalang ung ipapakita ko? tsaka pano po kung nagkamali ng lagay sa form? pano mababago un? sana po matulungan nyo ko.. thankyou..

  14. please need help admin.i just wat to if yong schedule mo for release of nbi clearance po is sept.3 kasi hit yong sa akin.di mo makuha on the date of release for some emergency.do i still get it any day of this month?

  15. Hi! Pahelp naman. Nag apply kasi ako ng NBI clearance online, sa Tuesday na po ang appoinment ko, pero nakalimutan ko pong bayaran sa BPI kahapon, tapos close naman po sila sa monday dahil holiday. Ano pong pwede kong gawin?

  16. Hi.nag-apply po ako for nbi clearnce last aug17, kaso it was HIT.My schedule for release was on sept3.I need it ASAP.Pwde po ba sa main office na lang ako mgclaim earlier that scheduled date ( i still have my receipt) or can i still apply for another new application at main office pra makuha agad.thanks

      1. good morning.tanong ko lng po.hit kasi yong nbi clearance ko tapos schedule ako to come back sept.3,2015.dahil may sakit ako di ko makuha.can i still get the clearance in any day of this month?please need your help.thank you

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  18. d p po ako byad admin,ang tnong ko po kylngan p b ipresent ung QR code,or ok n ung ref# at wla dng AMOUNT at TRANS.date s transaction page ko, anu po b ggwin ko?

  19. Hi! Ask ko lang po kung ano gagawin pag nawala po yung receipt of payment? do i need to repeat the process and pay it again? please reply because i need it this week. thank you so much!

  20. Hi can u ask how about not claiming my NBI on the said date,is it possible to claim it after 3days,becoz of unexpected circumstances. Thanku i need response

  21. Hi Admin..bakit di nila tatanggapin ang POSTAL ID at BIR ID na pinapakita namin..Kelangan tlga Voters ID..Need namin NBI Clearance For Travel Abroad..

  22. Hi Admin, Tanong ko lang po kung anong procedure para sa NBI Clearance Renewal ng mga OFW na nasa ibang bansa? For local naman and puspose ng NBI Clearance. Pwede bang mag deligate ng representative? mag issue na lang ako ng Authorization Letter?

  23. Dear Admin, i was not able to go to NBI on my scheduled date (today) due to some emergencies, but i have already paid for it.. if i will re-apply online again and select for another date, i am sure another reference code will be issued and i might not be able to use my previous paid transaction.
    what to do in this case please.
    Thanks

  24. Sir tnung ang po, nag bayad na po ako on june 5,2015. Tpos ung eschdle ko po for pick up june 23,2015.tpos na po ako nagbyd sa LBC. Sa surigao po ako nkatira..tnx po.

  25. Hi admin, dalawa kasi yung reference number. Yung nandun sa “TRANSACTION” and yung nasa “Bayad Center”, so alin po sa dalawa yung kailangan ipakita sa NBI Office? Thanks.

  26. hello admin, gusto ko lang sana mag ask if there’s other way to retrieve or reset the password. pagkatapos kasi mag bayad ng mom ng friend ko through gcash, she can’t log-in na sa account niya. the error says invalid credintials, and we tried the forgot password link but it doesn’t work. thank you.

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  29. hello po admin.. atleast 2 valid IDS po ba, or pwede na kahit isang ID tapos NSO birth cert po ung isa? kase naalala ko po nung first time ko kumuha ng NBI, ang dala ko lang pong ID is postal, tapos birth cert. pero expire na po ung postal ko ngayon, so passport nalang ung valid ko.

  30. admin, what will i do if i paid and is scheduled today, yet due to errands, i cant make it to may appointment? can i stil go tom? and i cant access my account. how can i print the form. i have been trying since yesterday to access it, but quite really impossible bec of the possible system error of the site

  31. hi admin…ang concern ko ay tungkol sa status ko na annuled yung marriage ko last 2013 pero ang pagkuha ko ng nbi ay renew at ang pag fil up ko ng application form status is annuled at kailangan pa rin i fil up yung surname ng ex husband ko at lumabas pa rin sa application form yung surname ng ex husband ko kasi gusto ko magamit na ang aking surname,dahil sa passport ko ay ang surname ko na gamit ko paano ko ba maayos ang nbi ko para magamit ko ang surname ko para pareho ng passport ko dahil gagamitin ko sa pag abroad. may mga requirements naman ako ng annulment paper and mc na null and void,,,,thank u admin

    1. Hi Nana, I just want to ask if you have processed a Birth Certificate before? Your parents’ birthplaces are indicated there. Birth Certificate I believe is the most basic Identification document before anyone could process any other documents.

  32. Hi Admin,
    Good Day, I’m having difficulty to Log in, its said invalid credential. My email & password are both right. I also tried to click forgot password just in case this will help me to open my account but still i don’t received any emails. All i need now is to print my application form since i already paid the amount needed to get NBI clearance. I received payment confirmation in my email. Do you think its ok to bring only the receipt to process my NBI clearance? Ill appreciate your reply. Thanks in advance.

  33. Hi admin ngbayad ako knina sa bdo online succesfull nmn ung transaction pero nung ivavalidate ko n cia my nklgy n error n ung reference no. Ko ay expired n daw. Chineck ko ung savings account ko nbawan n cia ng 140. Pa help nmn po thanks

    1. I have the same issue. nabawasan na yung BDO account ko. nag online transfer din ako. pagbalik ko to login again, Expired na daw reference ID e I used it nung natransfer 🙁

  34. hi admin if sa NBI Cashier kami magbabayad,kami pa din ba mag pprint form?
    may nabasa ako na kahit di nkapagprint,ok lang basta dadalhin lang yung code..sila naba ang mag p’print?plss..reply.salamat..

  35. Hi! i actually paid already using the mobile transfer feature. Dapat ba madaling araw padin kami pupunta sa satelite office para pumila? We scheduled the nbi appointment on a morning pero not sure kung anong oras kami pupunta. And do we really need to print out the application forms? Kasi sa site, nakalagay na no need to print na application forms. Thanks

  36. Admin, I would like to ask if pupunta ako sa NBI center to get my NBI Clearance, do I still need to present my barangay clearance, police clearance?
    Thank You

  37. Hi po, ask ko lng po bakit ayaw ma open nung accnt ko sa nbi, naka pag bayad nadin ako. It says invalid credentials, tapos pag sa forgot password naman , pag ni click q yung forgot wala naman lumalabas, pano ko po yun mareretrive? Pano ako makaka pag print .

    1. Hi Cynthia, apologies for being late. These has been a main issue for a lot of applicants lately. But, we have received confirmations that some of these applicants were able to log-in then print their form after trying to log -in again the next day. This is a serious issue and it seems NBI is facing difficulties either with their system or their servers. Yet, I hope by this time you are able to log in again. 🙂

  38. Hi! Good evening I just wanna ask po if bakit hindi tinatanggap ng system yung email add ko, eh nevr pa naman po akong nakapag online registration sa updated system ng NBI? Nahihirapan po akong ilagay yung email ko dahil laging snasabi, taken na daw po yung email ko? Last time naman na kumuha ako ng NBI ko, walang hassle na katulad nito. Please help me out po? Thank you po 🙂

    1. Hi Jessica, some applicants has the same issue like yours, very specific for this day. There seems to be a problem with the NBI database. We’ve checked with the NBI website for announcements but there is none regarding this problem. You may have to try again later if the problem still persists. We also tried to log-in, but we are able to sign-in. You may try the Forgot password link and then check your email inbox for your credentials.

  39. admin,
    hi, ask kolang sana pano ko rereschedule appointment ko sa NBI , pero bayad na ko thru bank, magonline reservation po ba uli ako ? thanks po

    1. Hi Meliza, yes, you could still edit your appointment after you have confirmed your payment. Actually, you could come to the NBI branch even if you are not scheduled. That is the flaw of their system that results into long lines. When you arrive at the NBI, make sure you tell the staff that you have accomplished and paid the fees already and you are only for fingerprinting and biometrics, to avoid getting into the long lines.

  40. i just wanna ask san m nkita ung reference code m? kc reference number lng nag appear s application form k… un n b ung registration code/reference code ang reference number?

  41. hi I just wanna ask wla kc akong napansin n registration code.naprint k n ung application form k with reference number. san b makikita ung registration code wla ako naprint n registration code or un n b ung application form n my reference number.

  42. Hello, is it possible to just present my reference code without the NBI application form sa NBI office? I don’t have an accessible printer kasi sa bahay and tomorrow na po schedule ko. I tried printing it at the office today but the NBI site wasn’t working then. I tried to read the website again but it says that actually printing the application form is not necessary, just the reference code is important. IS this true?

    1. Hi Cherry, we assume you haven’t paid your NBI Clearance yet right? If so, what you need to do is write down your reference number and present it to the NBI Cashier. A lot has been doing this to avoid paying for the charges by the other payment options and pay at the NBI cashier instead.

      1. Actually I already have. All I need to do is to go to the NBI office to claim the clearance after i do the biometrics and what-not. My only concern is..do I need to print the application form?

  43. Hi Admin! Tanong ko lang po if halimbawa may sched ako ng AM Thursday, can I go on an earlier day? For example, Wednesday afternoon. Kasi po hindi ko po kc matantya kung ano oras ako mattapos ng wednesday sa medical ko. Need ko po kasi ipasa na ng thursday afternoon yung requirements. Thank you admin1

    1. Hi Len. Actually, yes, you can come earlier than your appointment schedule. This is the common practice a lot of applicants do. That’s why there are always long lines in the NBI branch and you should be prepared for this. Don’t forget your Valid ID and your reference number.

    1. Hi, you could print your application form after you have confirmed your payment, if you paid with the other payment options. You could write the reference code as well if it’s not printed in your form. Yes, pwede ka pumunta ng umaga. There were complaints kasi that laging nasasacrifice ang mga pm schedules dahil maraming walk-in lang na hindi naman mga naka schedule na nagpapahaba ng pila. Kaya yung iba, umaga pumupunta dahil pagdating nga hapon, sobrang haba na ng pila.

  44. Hi admin! Tom.na yung schedule ko for getting my nbi clearance,i applied online. I chose bayad center for my payment option,real time ba sila? Tom.din ako magbabayad. Or mas okay ba na sa nbi na din ako mag pay? Thanks!

    1. Hi, I believe hindi sila real time, since third party payment partner sila. But, that is why you have to proceed to “Confirm Payment” to bypass the processing / waiting days.
      Much better if you pay at NBI cashier if you are scheduled today. Just make sure you have your unpaid reference number. Just write it down and present it to the NBI Cashier. The only problem is the possible long lines.

  45. i have already payed the amount and as i was about to go back, invalid credentials na, so i tried to press forget password but nothing happened. So what should I do next? hmmmm

    1. Hi Josie. We received a report same as yours, what you can do is log-in to your email and look for the reset password message. You may find this in your spam folder if it’s not in your inbox. If you didn’t receive the email, repeat on clicking Forgot Password so NBI could email you again your log-in details. There seems to be technical difficulties on the part of NBI due to the huge amounts of applicants daily. Also, in your email, write down the payment reference number from NBI for future reference.

  46. i tried to log in again using the email address and password that i used. upon logging in, it says: “INVALID CREDENTIALS”. i already paid and I received confirmation payment through the email address I used. So how can i print the application form now? is it okay if I print out the email payment confirmation instead. THANK YOU. 🙂

    1. Hi Honey, if you aren’t able to log-in, you could try the “Forgot Password” link in the log-in screen so that you could retrieve your password via the email address you used 🙂

    1. Hi Aubrey, based on some information we gathered, there are some applicants who are just walk-ins, not scheduled for the day, that go to their branch to process their remaining steps. As long as your reference code, ID and branch is correct, some say that they also got processed. Just make sure yung pupupntahan mo is the branch that you have a schedule with. Kasi there was an instance wherein NBI prioritized the applicants who has a legit schedule at that branch and refused to process who scheduled with the other branches.

  47. Admin gudpm… pls help me naman can we able reschedule our NBI Clearance appointment date ? if not can we go to NBI even if it is not the date of my appointment? my appointment date is on June 03, 2015 but unfortunately i could not come on that day because there is something came out I want to reschedule it on May 26, 2015 AM. Please help me

  48. Bkit ngonline application ako kanina nbayaran ko narin nung pagpunta ko sa office dito sa marilao sa june 4 ko pa daw makukuha e need ko na mga requirements bkit gnun

    1. Hi Fer. Based on the NBI website, you may have “With Hit” status. That is, there may have another person with the same name as yours, same first name, surname middle initials, even if you have different middle names. But oftentimes, this is not accurate and they may have experienced technical problems when you were at the NBI branch. For example, as shown in their website. http://www.nbi.gov.ph/index.html, number of batches have been rescheduled for claiming their NBI Clearance.

  49. Question? Nag.aaply po ako ngaun online sa nbi. Nag.set ako ng appointment tomorrow. Hindi ko pa po nababayaran..pwede po ba na bukas nalang din ako magbayad same day ng appointment ko sa mismong nbi center?? Thanks for reply asap

    1. Hi Nikka. Yes, you could actually pay at the NBI Cashier. But, make sure that you had your Unpaid Reference Number and Valid ID. To guide you more on how to get the Reference Number, please read our article here: http://www.aplikante.info/nbi-clearance-payment/
      By the way, just to give you a heads up, a number of applicants have experienced long lines when they arrive at the NBI branch since the payment system is very easy.

  50. admin gudpm ano po ba gagawin ko kc wala po akong nkitang transaction sa transaction page ko at nakabayad na po ako ano po gagawin ko paano ko po ma coconfirm ang payment ko at paano ko po ma priprint ang NBI CLEARANCE FORM KO

    1. Hi Aubrey. I would like to confirm if the Reference you used to pay is the one from the transaction page? if so, to proceed, what you need to do is click on the “Confirm Payment” button to input the details from your receipt from LBC. You may read the Transaction Confirmation part of this article to guide you more. If you still encounter a problem, please let us know and we will address your problem as soon as we can. If this solves your problem, please share the article on facebook to help others as well. Thank you. 🙂
      http://www.aplikante.info/nbi-clearance-payment/

  51. Admin pls help me naman naka kakuha na po ak ng reference no. at nakapagbayd na ak sa lbc at pagkatpus nun binalikan ko ang transaction page bkit ang kalagay po ay no transaction has been made papaano ko pa ma coconfirm ang payment ko at papaano ko po ma priprint yong NBC CLEARANCE APPLICATION FORM ko? pls help me naman

  52. I choose mobile payment and got a reference #. But upon checking on my transaction page it says that no transaction has been made. Should I apply again for my NBI clearance?

    1. Hi. yes. But first, Refresh / Reload the page. I believe it depens on the network status of your service provider the speed of reflecting the reference code with the NBI site. Or, Choose another payment option. I suggest a bank, since they have more connectivity speed. Then after you do so, check again with the Transaction page. It’s okay to have more than 1 reference code. but you have to choose only 1 and be consistent with that code all throughout the process. 🙂

  53. Oh my God oh my God. My questions has been answered. Simpleng Reference Number na pinahirapan akong hanapin. This article is just new I believe. But, the author really made this article to answer the dilemmas of many Filipinos struggling para lang makakuha ng NBI Clearance. Kudos to this site. and I’m the FIRST!

    1. Sister, tama divah. Ako din namoblema sa reference code na yan..nagtatago nang sobra..harhar.. mabuti na lang nabasa ko yung comment nyo (i suppose) dun sa isang blog? Thanks thanks. Good Luck to us and God Bless to us in all our undertakings. 🙂

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